Current Employment Status:
Hired Full Time on Dec 4, 2023
Christine
Customer Service Representative
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $6.00/hour ($660.00/month)
College Undergraduate
Last Active
February 21st, 2025 (35 days ago)
Member Since
March 2nd, 2021
Profile Description
I bring to the table a wealth of experience accumulated over 8 years, encompassing both the dynamic landscape of the BPO industry and as an individual contractor. My career journey has shaped me into a dedicated and results-driven professional who excels in multifaceted roles, including customer service, technical support, sales, data entry, and order placer.
My adaptability is a hallmark of my professional journey. Having seamlessly transitioned between diverse roles within the BPO industry, I've demonstrated an uncanny ability to swiftly grasp new responsibilities and excel in unfamiliar terrains. This adaptability has consistently enabled me to contribute effectively to various teams and projects, making me a versatile asset.
Empathy lies at the core of my customer-centric approach. Understanding the unique needs and concerns of clients and customers has been pivotal in my ability to provide empathetic and personalized solutions. This trait, combined with my problem-solving prowess, has allowed me to resolve complex customer issues and streamline financial processes with ease.
Collaboration is an ethos I firmly believe in. My collaborative spirit has fostered a harmonious and productive team environment wherever I've worked. I take pride in being a team player who not only complements the strengths of my colleagues but also actively contributes to creating a positive and cohesive work culture that breeds success.
My meticulous attention to detail is evident in every facet of my work, from ensuring error-free data entry to conducting thorough financial analyses. This precision is critical in maintaining accurate records and making well-informed financial decisions. Coupled with my efficient time management skills, I consistently meet deadlines and manage multiple responsibilities with ease.
Effective communication, both written and verbal, is another of my strengths. It has been instrumental in building a strong rapport with customers, clients, and colleagues alike. This proficiency not only enhances the quality of interactions but also facilitates a smooth flow of information within the team.
In summary, my 8 years of diverse experience in the BPO industry and as an individual contractor, underscored by adaptability, empathy, problem-solving abilities, collaborative mindset, attention to detail, time management skills, and excellent communication, position me as a valuable professional ready to make a meaningful impact within any team or organization
Top Skills
Customer Support
Experience: 5 - 10 years
I am an experienced Customer Support professional with a strong background in resolving customer inquiries and issues efficiently. I bring exceptional communication skills, empathy, and a customer-centric approach to ensure customer satisfaction. My dedication to providing top-tier service has resulted in consistently positive feedback and long-lasting client relationships
Customer Support » Email Support
Experience: 5 - 10 years
I am a seasoned professional in phone, email, and chat support with a proven track record of delivering exceptional service across multiple communication channels. My strong interpersonal skills, adaptability, and effective written and verbal communication enable me to provide prompt and comprehensive support to customers, ensuring their needs are met seamlessly.
Customer Support » Chat Support
Experience: 2 - 5 years
I am a seasoned professional in phone, email, and chat support with a proven track record of delivering exceptional service across multiple communication channels. My strong interpersonal skills, adaptability, and effective written and verbal communication enable me to provide prompt and comprehensive support to customers, ensuring their needs are met seamlessly.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I am a dedicated Technical Support specialist with 1-2 years of hands-on experience in resolving technical issues efficiently. I possess a strong troubleshooting aptitude, excellent problem-solving skills, and a keen attention to detail. My commitment to delivering timely and effective solutions has contributed to a high level of customer satisfaction and issue resolution in my role.
Customer Support » Phone Support
Experience: 5 - 10 years
I am a seasoned professional in phone, email, and chat support with a proven track record of delivering exceptional service across multiple communication channels. My strong interpersonal skills, adaptability, and effective written and verbal communication enable me to provide prompt and comprehensive support to customers, ensuring their needs are met seamlessly.
Office and Administration » Data Entry
Experience: 2 - 5 years
I am an experienced data entry specialist with a keen eye for detail, cultivated by working in various roles requiring meticulous accuracy. My commitment to precision not only ensures error-free data entry but also enables me to identify and provide alternate solutions when data inconsistencies arise. I bring a proven track record of maintaining data integrity and efficiency in all projects I undertake.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
I am an English-speaking Phone Support agent with years of experience, dedicated to providing top-notch customer service. I excel in clear and effective verbal communication, ensuring customers' needs are met with professionalism and courtesy. My commitment to problem-solving and client satisfaction has consistently contributed to positive customer experiences.
Marketing » Telemarketing » Inbound Sales
Experience: 1 - 2 years
I am a skilled Inbound Sales specialist with a talent for reading and understanding clients' tone of voice, allowing me to provide personalized upselling recommendations effectively. With a proven track record in exceeding sales targets, I leverage my keen sense of communication to build rapport and offer tailored solutions that resonate with customers, resulting in increased revenue and customer satisfaction.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 34%
- Influence: 16%
- Steadiness: 40%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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