be8f914828 c 09dde00d089 904

QA | Customer Service Representative | Writer

99 ID PROOF
Verified
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 15,000.00/month
( $274 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $3.17 USD/hr )
EXPERIENCE OVERVIEW
2
BASIC INFORMATION
Age:
29
Gender:
Female
Location:
Malaybalay City, Bukidnon
Tests Taken:
IQ
Score:  125

DISC
Dominance:39
Influence:25
Steadiness:21
Compliance:14

English
 C2(Advanced/Mastery)
Last Active:
November 27th, 2022 (6 days ago)
Member Since:
March 2nd, 2021
SKILL SUMMARY

I am very fluent in English and very confident in my writing skills. I used to write SEO articles, and I also used to write for my university's paper. I am a quality analyst for almost 3 years now and I am also a customer service representative for over a year. I am a hardworking person and a strong team player.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Quality Assurance
  • Speaking
  • Translation
  • Writing
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research
  • Transcription

English
EXPERIENCE

For as long as I can remember, I've been working with English a lot. I've been the Editor-in-Chief for my University's school paper, I've worked as a customer service representative for a year, I've been a QA for almost 3 years now. I've also done a lot of content writing in English, both creative and technical.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I've been writing contents for the company I work for currently. I'm very confident in my skills when it comes to technical writing and creative writing. I can come up with articles in a short period of time. Worked for a legal marketing agency as a virtual assistant. Core tasks involved content writing, optimizing pages, writing press releases, research, and other ad hoc tasks. 

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • SEO

Customer Service & Admin Support
EXPERIENCE

Experienced CSR agent for an e-commerce brand for 4 years while also working as the Quality Assurance Specialist. Roles involved handling customer inquiries via phone/email/chat channels, administrative tasks, handling agents, training, and research. 

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »