I am Marketing Manager who have provided clients with marketing products and services (which includes website and social media management, print and digital advertising, video trailers and search engine optimization) for their businesses. I’ve worked closely and lead a department consisted of the production team, fulfillment team, collections, sales and
online reputation management team including an off-shore team of content writers.
I was a Marketing Executive for the company that dealt and provided for clients who seek for marketing plans and needs. I worked internally for the company’s marketing and branding aspects as well by providing monthly marketing reports that directly reports to the executive management. I’ve also trained junior marketers in the company with the functions of my office and for the role.
I’ve been in the BPO industry for 7 years and have mastery in customer handling, client retention, corporate and internal affairs and connection building. In my experience I am very comfortable and confident in having english as a universal language being used to communicate to everyone in the industry.
In my 7 years in the BPO industry 5 years of that I learned and mastered the art of writing. Having worked in the publishing industry I have learned to proofread and have applied the skill as a marketing associate.
I was a Marketing Project Manager who have provided clients with marketing products and services (which includes website and social media management, print and digital advertising, video trailers and search engine optimization) for their businesses. I’ve worked closely and lead with the production team, fulfillment team, collections, sales and online reputation management team including an off-shore team of content writers.
As a marketing manager I also dwell in the way our products and services look, so touching these area in graphics is a very important aspect for me as well. This is to make sure that the ideas of the clients are being applied to guarantee good relationship and satisfaction.
I am experienced in INTUIT online payroll and have also done Quickbooks Online and Desktop for a few months.
In my 7 years in the BPO industry I have mastered the efficient way to deal with clients and customers for satisfaction and retention. I have supported customers through phone calls and emails and make sure that their needs are being met.
Project Management is one of my focus in my time served as a Marketing Manager in my previous experience as it is very important for me that all deliverables be done in a timely manner with superb quality.
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