Rodievel

Experienced Client Support (In/Outbound, Chat and Email)

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelors degree

Last Active

July 6th, 2026 (18 days ago)

Member Since

February 26th, 2021

Profile Description

I am a dedicated Customer Support and Sales Professional with over 4 years of combined experience in e-commerce support, real estate cold calling, and retail customer service. My background includes providing Shopify email support via Zendesk, consistently managing 25–30 tickets per hour with accuracy and a customer-first approach. I also have strong phone and chat support experience in retail, along with proven success in real estate cold calling where I generated leads, handled objections, and built rapport with prospects to drive sales opportunities.

In addition, I bring valuable team leadership experience, where I guided agents in achieving KPIs, ensured quality service, and streamlined workflows to improve overall efficiency. This role strengthened my ability to mentor, manage priorities, and foster collaboration across teams.

Achievements:
-Certified Unit Manager after 6 months probation
-Top 2 Unit Manager for the Month of April 2023.
-Top 2 Unit Manager for the month of November 2022 during probation.
-Top 1 Unit Manager for the month of October 2022 during probation.
-Top 3 Unit Manager for the month of July 2022 during probation. 
-Top Performer as a Chat and Email Support. 

Basic Information

Age
28
Gender
Male
Website
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Address
Iba, Zambales
Tests Taken
IQ
Score:  111
DISC
Dominance: 21%
Influence: 13%
Steadiness: 45%
Compliance: 21%
English
B2(Upper Intermediate)
Government ID
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