Customer experience operations professional focused on startup tech companies, with 9 years of experience in B2B and B2C omnichannel support. Experienced in frontline support, escalations, quality auditing, performance management, project management, knowledge management, and UI design. Civil Service eligible (2017) and Six Sigma Green Belt certified (2022); Also experienced in productions and events, diversity and inclusion, & advocacy work. Education undergraduate, major in Communication Arts English, with units in Speech Communication.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.