Virtual Assistant | Administrative & Customer Support Specialist

I have experience in eCommerce support through managing my own seller account on Shopee, where I handled product listings, updated product information, and responded to customer inquiries. This experience helped me develop skills in product management, attention to detail, and customer communication, which I can apply to providing efficient chat and email support for online stores.

I have strong typing skills with a speed of 70 WPM, allowing me to respond quickly and efficiently in chat and email support while maintaining accuracy and professionalism.

I have strong time management skills developed through my experience as a coordinator, where I handled multiple responsibilities while meeting deadlines and maintaining organization. This allows me to prioritize tasks effectively, respond to customer inquiries on time, and ensure efficient and reliable support.

I have strong English communication skills, both written and verbal, allowing me to clearly and professionally respond to customer inquiries. I ensure that my messages are easy to understand, polite, and helpful, providing a positive customer experience.

I developed strong multitasking skills during my 4 years as a coordinator at Adamson University, where I managed multiple tasks, handled inquiries, and coordinated with different people at the same time. This experience allows me to efficiently handle multiple chats or customer concerns simultaneously while staying organized and maintaining quality support.