Department Supervisor / Customer Service Representative

Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

February 22nd, 2021

Profile Description

Work Experience

Virtual Assistant | Volaris Insurance Group
October 2022 - Present
Manage emails, request quotations, send endorsements
Outbound and Inbound calls

Operations Specialist | Openmed
August 2021 - August 2022
Calling Patients to schedule appointments with their Providers or Clinic they go to.

Sales Manager | KCC Mall de Zamboanga
March 2017 - December 2020As I Supervisor for 3 years, here are my duties and responsibilities:
1. People Handling
2. Stocks Management
3. Providing excellent Customer Service experience
4. Multitasking 5. Good communication Upgrade to see actual infoet monthly given quota 7. provide monthly reports on time and made the department excel from others.

Customer Service Representative | Convergys 
April 2014 - July 2015As a CSR/TSR/ Retention Specialist, Here are my duties and responsibilities:
1. provide excellent customer service experience
2. confidently answer customers' questions/ concerns
3. follow given steps/ Call tiers
4. resolve customers' complaints/ concerns

My skills include and are not limited to:
1. Virtual Assistance
2. Customer Service
3. Real Estate Virtual Assistant (Cold Calling and Appointment Setting)
4. Multitasking
5. Request quotations
6. Send endorsements
7. Microsoft Office (Word and Excel) Savvy
8. Email management (Google Calendar, Spreadsheet)
9. Can easily adapt a new environment and can work with less supervision with great output
Upgrade to see actual infon work well in a team
11. With Good intrapersonal skills (Patient, Understanding, Optimistic, Honest, Works with Integrity, Love and Respect
12. Always willing to learn
13. Has a Can Do Spirit