Jan

Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

August 24th, 2024 (113 days ago)

Member Since

June 24th, 2014

Profile Description

I am a customer service representative for an (outsourced) account that is based in the United States of America. I have handled Telecom account like Charter Communications , Sprint, Red Pocket Mobile and an online FSA store.
I have extensive training and experience in customer service doing chat /email support and general customer service task (inbound and outbound calls), handling billing issues, retention calls, sales, technical support, billing support, escalation desk, helpdesk, appointment setting and online research

Top Skills

Experience: 5 - 10 years

I coordinate with suppliers and customers. I check status of order and process return requests.

Other Skills

Basic Information

Age
46
Gender
Female
Website
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Address
Zamboanguita, Negros Oriental
Tests Taken
IQ
Score:  120
DISC
Dominance: 36%
Influence: 11%
Steadiness: 40%
Compliance: 13%
English
C2(Advanced/Mastery)
Government ID
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