I am a customer service representative for an (outsourced) account that is based in the United States of America. I have handled Telecom account like Charter Communications , Sprint, Red Pocket Mobile and an online FSA store.
I have extensive training and experience in customer service doing chat /email support and general customer service task (inbound and outbound calls), handling billing issues, retention calls, sales, technical support, billing support, escalation desk, helpdesk, appointment setting and online research
Experience: 5 - 10 years
I coordinate with suppliers and customers. I check status of order and process return requests.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.