Jepte

GHL Specialist | Customer Support | AI Automations and Workflows

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Overview

Looking for full-time work (8 hours/day)

at $7.43/hour ($1,440.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (19 days ago)

Member Since

February 21st, 2021

Profile Description

Hi there,

Thank you for taking the time to view my profile.

I’m a dedicated Customer Service Specialist with experience since 2017, handling phone, email, and live chat support. I focus on understanding customer needs, providing clear solutions, and delivering a positive experience in every interaction.

Alongside my customer service background, I also specialize in GoHighLevel (GHL), where I build and manage systems that help businesses automate and scale efficiently.

I’ve worked in fast-paced BPO environments, which helped me develop strong communication skills, attention to detail, and the ability to stay calm under pressure. I’m also highly adaptable and comfortable learning new tools and systems quickly.

Here’s what I can offer:

• Professional and friendly customer support
• Strong written and verbal communication
• Reliable and consistent performance
• Multi-channel support (phone, email, chat)
• GHL setup and management
• Calendar and appointment booking setup
• Pipeline and opportunity management setup
• Funnel building and optimization
• Appointment scheduling based on client availability
Email and SMS reminder automation
• Multi-step workflow and automation setup
• Flexibility with US and UK time zones

I take time to fully understand the product or service I support so I can deliver accurate, helpful, and high-quality assistance. Whether it's handling customers or building backend systems in GHL, I aim to create smooth and efficient experiences for both clients and their customers.

I’m available to start immediately and open to both short-term and long-term projects.

Looking forward to working with you!

Top Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

I help clients set up and manage their GoHighLevel accounts to streamline their business and automate processes. This includes: • Calendar and appointment setup • Pipelines and opportunities setup • Funnel building for lead generation • Forms and surveys for lead capture • Email and SMS automation workflows I focus on creating simple, organized systems that help capture leads, book appointments, and improve overall efficiency.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

I help clients automate simple tasks to save time and improve efficiency. This includes: • Appointment setting based on client availability • Pipeline and lead management • Funnels and landing page setup • Auto-replies for messages • SMS and email reminders I focus on building simple and reliable automations that keep businesses running smoothly with less manual work.

Basic Information

Age
30
Gender
Male
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  115
English
C1(Advanced)
Government ID
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