b0d 2cd8df084190

General Virtual Assistant

With Timeproof
mark as hired


Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

August 4th, 2023 (52 days ago)

Member Since

February 18th, 2021

Profile Description

As a technical support and customer service professional with 5 years of experience, I have developed expertise in providing excellent customer service and resolving technical issues for clients. My work profile includes the following:
- Providing technical assistance to customers via phone, email, and chat
- Troubleshooting software and hardware issues and resolving them in a timely manner
- Documenting and tracking customer issues and resolutions in a CRM system
- Collaborating with other departments and colleagues to resolve complex technical issues
- Maintaining a high level of customer satisfaction by ensuring prompt and effective resolution of all issues
- Continuously staying updated on new technologies and products to provide better support
- Participating in training sessions and mentoring new teaUpgrade to see actual infombers
- Contributing to the development of knowledge articles and support documentation to improve the efficiency of technical support services
- Ensuring compliance with company policies, procedures, and quality standards.
Overall, my work profile reflects my dedication to providing exceptional technical support and customer service to clients while continuously expanding my skills and knowledge.

Top Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Real Estate » Appointment Setting

Other Skills

Office and Administration » Personal Assistant

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Translation

Basic Information

Not Specified
Sign Up with Pro Account to View
Mandaue, Philippines
Tests Taken
Score:  120
Dominance: 21
Influence: 34
Steadiness: 33
Compliance: 12
Uploaded ID
Sign Up with Pro Account to View

“Thanks again for OnlineJobs.ph. It's incredible and really helps my business tremendously. Much Respect!”

- Steve Raiken

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »