MARIO

Virtual Assistance

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Overview

Looking for full-time work (8 hours/day)

at $2.80/hour ($492.80/month)

Bachelors degree

Last Active

March 28th, 2024 (yesterday)

Member Since

February 12th, 2021

Profile Description

Are you ready to streamline your business operations,
boost productivity, and reclaim precious hours in your day? Look no further!
I'm Upgrade to see actual info, your dedicated Virtual Assistant, here to support your journey to
success. With a passion for efficiency, an eye for detail, and a
commitment to excellence, I bring a wealth of experience as a Virtual
Assistant. My mission is to help you achieve your goals while focusing on what
you do best—running your business.

Versatile Skills: I've got you covered from administrative tasks to data management. My toolkit includes data entry, research, calendar management, email correspondence, and more. 

Tech-Savvy: I'm well-versed in the latest digital tools and platforms, ensuring a seamless integration into the virtual work environment.

Exceptional Communication: Effective communication is at the heart of everything I do. You can trust me to represent your brand professionally, whether it's handling customer inquiries or collaborating with the team.

Adaptability: Change is the only constant, right? I thrive in dynamic environments and embrace new challenges with enthusiasm.

Time Management: Say goodbye to deadlines and stress. I excel in time management, ensuring tasks are completed efficiently and promptly.

How I Can Help:
Data Management: From organizing spreadsheets to maintaining databases, I ensure your data is accurate and accessible.

Administrative Support: Let me take care of your day-to-day tasks, from scheduling appointments to managing your inbox.

Research: Need valuable insights? I'm a pro at digging up
information to inform your decisions.

Calendar Management: Say goodbye to double bookings and
missed appointments. I keep your schedule in check. I'll ensure your inbox is tidy, and your responses are timely.

Why Wait? Let's Chat! Ready to elevate your business to new heights? Let's
connect and discuss how I can tailor my virtual assistance to your unique
needs. Your success is my mission, and I can't wait to be a part of your
journey!

Top Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

In my experience with Excel, I have developed a strong proficiency in utilizing various features and functions to analyze and manipulate data effectively. I am skilled in creating and formatting spreadsheets, performing calculations, and generating charts and graphs to visualize data trends. Additionally, I am experienced in using advanced functions such as VLOOKUP, SUMIF, and PivotTables to streamline data analysis processes and extract valuable insights. My attention to detail and ability to work efficiently in Excel have enabled me to successfully tackle complex projects and deliver accurate results.

Office and Administration » Data Entry

Experience: 2 - 5 years

In my experience with data entry, I have developed a strong proficiency in accurately inputting, updating, and maintaining data in various systems and databases. I am skilled in performing tasks such as data validation, data cleansing, and data verification to ensure the accuracy and integrity of information. In addition, I have experience in using spreadsheet software such as Microsoft Excel and Google Sheets to enter and manipulate data efficiently. My attention to detail, fast typing speed, and commitment to accuracy have enabled me to effectively handle large volumes of data entry tasks while meeting tight deadlines.

Customer Support » Phone Support » English Speaking

Experience: 10+ years

In my experience with English speaking, I have developed strong proficiency in verbal and written communication in the English language. I am skilled in articulating ideas clearly and effectively, whether in conversations, presentations, or written correspondence. In addition, I have experience in understanding and interpreting complex information, instructions, and documents in English. My ability to communicate fluently and confidently in English has enabled me to effectively collaborate with colleagues, engage with clients, and deliver professional-level communication in various work settings.

Other Skills

Marketing » Content Creation » Proofreading

Experience: 1 - 2 years

In my experience with proofreading, I have honed my skills in meticulously reviewing written content to identify and correct errors in grammar, punctuation, spelling, and syntax. I am adept at ensuring consistency in style, formatting, and language usage throughout a document. In addition, I have experience in providing constructive feedback to improve clarity, coherence, and overall readability. My keen attention to detail and commitment to maintaining the highest standards of accuracy have allowed me to effectively enhance the quality and professionalism of written materials.

Customer Support » Email Support

Experience: 2 - 5 years

In my experience with email support, I have developed strong communication and problem-solving skills to effectively address customer inquiries, concerns, and requests via email. I am adept at delivering prompt and courteous responses while maintaining professionalism and empathy. Additionally, I have experience in providing accurate information, troubleshooting technical issues, and resolving customer complaints to ensure a positive customer experience. My ability to adapt to different situations and handle diverse customer inquiries has allowed me to excel in providing high-quality email support.

Customer Support » Technical Support

Experience: 2 - 5 years

In my experience with customer technical support, I have developed expertise in assisting customers with troubleshooting technical issues and providing effective solutions promptly. I am skilled in diagnosing hardware and software problems, guiding customers through troubleshooting steps, and resolving technical issues via phone, email, chat, or remote desktop support. Additionally, I have experience in documenting customer interactions, escalating complex issues to higher-level support teams when necessary, and following up to ensure customer satisfaction. My strong communication skills, technical proficiency, and commitment to providing exceptional customer service have allowed me to effectively support customers and address their technical needs.

Office and Administration » Email Management

Experience: 2 - 5 years

In my experience with email management, I have demonstrated proficiency in effectively organizing, prioritizing, and responding to emails promptly. I am skilled in utilizing email platforms such as Outlook and Gmail to create filters, labels, and folders to streamline inbox organization. Additionally, I have experience in drafting professional and concise email correspondences, managing email calendars, scheduling appointments, and coordinating meetings. My strong attention to detail and organizational skills have allowed me to efficiently handle high volumes of emails while ensuring clear communication and timely responses.

Advertising » Facebook Ads

Experience: 2 - 5 years

In my experience with Facebook ads, I have demonstrated proficiency in creating, managing, and optimizing advertising campaigns on the Facebook platform. I am skilled in identifying target audiences, selecting ad objectives, and designing compelling ad creatives to achieve campaign goals. Additionally, I have experience monitoring ad performance, analyzing key metrics, and adjusting campaign strategies to maximize return on investment (ROI). My knowledge of Facebook's ad targeting options, bidding strategies, and ad placement techniques has allowed me to effectively reach and engage with desired audiences while driving results for businesses and brands.

Real Estate » Lead Generation

Experience: 2 - 5 years

In my experience with lead generation, I have developed strong skills in identifying and qualifying potential leads for businesses. I am adept at utilizing various strategies and tools to attract, engage, and convert prospects into qualified leads. This includes conducting market research, creating targeted marketing campaigns, and implementing lead capture mechanisms such as landing pages, forms, and call-to-actions. Additionally, I have experience in nurturing leads through effective communication and relationship-building tactics, such as email marketing, content marketing, and social media engagement. My ability to generate high-quality leads and drive growth opportunities for businesses has contributed to their success in acquiring new customers and expanding their client base.

Design » Logo Design

Experience: 2 - 5 years

In my experience with logo design, I have honed my skills in creating visually appealing and memorable logos that effectively represent brands and convey their identity. I am adept at understanding clients' needs and preferences, conducting thorough research on their industry and target audience, and translating concepts and ideas into unique and impactful designs. Additionally, I have proficiency in using graphic design software such as Adobe Illustrator and Canva to create scalable and versatile logo designs that can be used across various platforms and applications. My attention to detail, creativity, and ability to balance aesthetics with functionality have allowed me to deliver successful logo designs that resonate with clients and their audiences.

Customer Support

Experience: 2 - 5 years

In my experience with customer support, I have honed my skills in providing exceptional service to customers through various channels such as phone, email, chat, and social media. I am adept at addressing customer inquiries, resolving issues, and providing assistance in a timely and professional manner. Additionally, I have experience in actively listening to customers' needs and concerns, empathizing with their situations, and finding effective solutions to meet their expectations. My ability to remain calm under pressure, communicate clearly and courteously, and prioritize customer satisfaction has allowed me to excel in delivering outstanding customer support.

Customer Support » Social Media Moderation

Experience: 2 - 5 years

In my experience with social media moderation, I have demonstrated proficiency in monitoring and managing online communities across various social media platforms. I am skilled in enforcing community guidelines, responding to user inquiries and comments, and addressing issues such as spam, harassment, and inappropriate content promptly and professionally. Additionally, I have experience in engaging with users to foster positive interactions and cultivate a welcoming and inclusive online environment. My ability to remain vigilant, proactive, and empathetic in handling diverse situations has allowed me to effectively moderate social media channels while upholding brand reputation and integrity.

Office and Administration » Google Sheets

Experience: 2 - 5 years

In my experience with Google Sheets, I have developed proficiency in using its powerful features for data management, analysis, and collaboration. I am skilled in creating and formatting spreadsheets to organize and visualize data effectively. In addition, I have experience in using built-in functions and formulas to perform calculations, manipulate data, and automate repetitive tasks. Moreover, I am adept at collaborating with team members in real time, sharing and syncing data across multiple devices, and controlling access permissions to ensure data security and integrity. My knowledge of Google Sheets has enabled me to streamline workflows, improve productivity, and make data-driven decisions in various projects and initiatives.

Software » Google Cloud

Experience: 2 - 5 years

In my experience with Google Cloud, I have developed proficiency in leveraging its suite of cloud computing services and solutions to meet various business needs. I am skilled in deploying and managing virtual machines, storage resources, and networking infrastructure on the Google Cloud Platform (GCP). Additionally, I have experience in using GCP services such as BigQuery for data analytics, Cloud Storage for scalable storage solutions, and Cloud Functions for serverless computing. Moreover, I have expertise in securing cloud environments, implementing identity and access management policies, and monitoring system performance using Google Cloud tools. My familiarity with Google Cloud's features and capabilities has enabled me to architect scalable and reliable cloud solutions for businesses across different industries.

Office and Administration » Data Management

Experience: 2 - 5 years

In my experience with data management, I have developed proficiency in organizing, storing, and manipulating data to ensure its accuracy, accessibility, and security. I am skilled in using database management systems and software tools to create, update, and maintain databases, as well as in developing data entry protocols and quality control measures to ensure data integrity. Additionally, I have experience in data cleansing, data migration, and data analysis techniques to extract valuable insights and support decision-making processes. My attention to detail, problem-solving abilities, and commitment to best practices in data management have contributed to the effective handling and utilization of data for various projects and initiatives.

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Valenzuela, Metro Manila
Tests Taken
IQ
Score:  145
DISC
Dominance: 53%
Influence: 18%
Steadiness: 10%
Compliance: 20%
English
C1(Advanced)
Uploaded ID
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