Janielle

Customer Service / Short-term rental/ Digital Marketing

85 ID PROOF
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Overview

Looking for full-time work (7 hours/day)

at $5.00/hour ($770.00/month)

Bachelors of Science in Hotel and Restaurant Management

Last Active

June 21st, 2024 (4 days ago)

Member Since

February 12th, 2021

Profile Description

Hello there! I am Upgrade to see actual info Upgrade to see actual info, a committed and hardworking freelancer from the Philippines. I previously worked as a Guest Service representative from big resorts and have over 5 years experience in guest-related and basic admin works/ tools such as:

- Hotel Property Management System (Micros Opera and Genesis)
- STR Streamline and Viewpoint
- Complaint handling
- Email and chat management 
- Telephone handling (inbound and outbound calls)
- Bookings/ Reservations
- Data entry
-Ticket handling 
- Social Media Management (Instagram)
- Web Research
- Cashiering
- Microsoft Programs (eg. MS Excel, Word, Powerpoint)      
- Typing (54 WPM)



I also have knowledge in DIGITAL MARKETING Tools and Tasks through continuously pursuing online courses such as:
•Creating Google Ads SEARCH and DISPLAY from scratch
• Creating Facebook Ads
•Basic Social Media Management
•SemRush
•Gsuite
•Trello
•Slack
•Canva
•Hootsuite
•Dropbox
•Calendly
•HelloSign
• Loom
• basic photoshop

I possess excellent communication skills and am articulate in English. I find glee in engaging and helping people to the best of my abilities. I always get the job done and ON TIME. Highly organized, good time management skills, and the ability to multitask. I can adjust well to any working schedule required or needed by clients. For more details, you may send me an email to Upgrade to see actual info I can get back to you as quickly as you can say "OREOS"! :) Linkedin profile: Upgrade to see actual info

Top Skills

Customer Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Email Management

Marketing » Copywriting

Marketing » Content Creation » Ghost Writing

Advertising » Facebook Ads

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Travel Planning

Basic Information

Age
27
Gender
Female
Website
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Address
Iligan city, Lanao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 22
Influence: 11
Steadiness: 38
Compliance: 31
English
C2(Advanced/Mastery)
Uploaded ID
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