Virtual Assistant | Admin Support

Managed email inboxes for multiple international clients, filtering, prioritizing, and drafting responses to maintain a zero-backlog inbox.

Coordinated calendars and appointments across time zones via Google Calendar and Outlook, handling reminders and conflict resolution.

Maintained CRM records and data entry with high accuracy, keeping spreadsheets and cloud file systems up to date.

Managed email inboxes, calendars, data entry, and CRM records for international clients; skilled in Google Workspace, Microsoft Office, and AI tools.

Maintained CRM records with high accuracy, keeping client and lead information up to date.

Managed social media accounts for small business clients, scheduling posts, engaging followers, and building monthly content calendars.

Coordinated remote teams via Trello, tracking tasks and following up on deadlines to keep projects on schedule.

Provided friendly, responsive customer support for international clients, resolving inquiries and coordinating with teams.

Prepared reports, presentations, and documents using Microsoft Word, Excel, and PowerPoint for weekly updates.

Created social media graphics and content assets using Canva for client marketing campaigns.

Used ChatGPT and other AI tools to accelerate research, draft content, and automate repetitive workflows.

Proficient in Gmail, Docs, Sheets, Slides, and Drive for daily admin tasks and reporting.

Conducted online research for competitor analysis, lead generation, and supplier sourcing, delivering organized reports.

Set up light automations with Zapier and Make to streamline repetitive admin workflows.