10 Years in Customer Service | Financial, Healthcare & Technical Support
Short Introduction (About Me)
Hi! I'm Francia, a customer service professional with 10 years of experience supporting international clients in financial, healthcare, and cable/satellite industries. I specialize in customer support, administrative assistance, and problem-solving. I'm reliable, detail-oriented, and eager to help businesses streamline their operations while delivering exceptional customer experiences.
Experience: Less than 6 months
As a customer service representative in my previous position , I also have an experienced with chat support for less than a year handling 2-3 customers at the same time.
Experience: Less than 6 months
As an experinced and skilled customer support, I know how to get sales and "yes" customer, making deal at the end of the day, and with this skill, will definitely make leads.
Experience: 5 - 10 years
I've been with BPO industry for more than almost 9 years now, handled different types of account such as Financial, Healthcare and Sales, Telco açcount for both outbound and inbound calls. My expertised includes customer service and retention and technical calls as well. .
Experience: Less than 6 months
I am an entry level in this career, but I can prove myself to you that you can count on me, I undergo paid trainings for this specific niche as well as watch social media management training in YouTube. I also have this kind of small business of mine where I personally manage my own Facebook account.
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