Team Lead|Sales agent|Email,Chat,Phone Support|RealEstatePM

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 3rd, 2024 (31 days ago)

Member Since

February 9th, 2021

Profile Description

To work in a position that will fit my qualifications
by following the standard set by your company and supporting your goals and
objectives by faithfully performing the duties and responsibilities I am
assigned.

Real Estate Property Management  

Line of Expertise:

·          Proficient in Appfolio for tasks such as tenant communication, updating payment ledgers, and sending e-payment codes

·          Skilled in financial management, tracking payments, and initiating communication with tenants behind on rent

·         Experienced in handling calls from prospective tenants, conducting interviews, and ensuring a smooth application process

·         Utilize Canva for designing tasks

·         Proficient in Google Docs, Sheets, Drive, and Forms* Open communication and willingness to seek clarification

·          Social media management skills including content creation and engagement on platforms like Facebook, Instagram, and LinkedIn using ChatGPT.

 

Team Lead

Line of Expertise:

·         Managing a team of Ops Associates

·         Managing communications with vendors & customers

·         Managing escalations from the team and solving logistical issues

·         Setting and tracking teaUpgrade to see actual infotrics

·         Make sure all goals are reached

·         Provides coaching and feedback

·         Admin task such as payroll

·         RCA for team’s big rock


Sales and Customer service agent

Line of Expertise:

·         Provide customer support through phone, chat, or email

·         Take and place orders• Sell brand credit cards and membership programs

·         Handle customer concerns/complaints in a courteous and professional manner and within established guidelines, and escalate as necessary

·         Demonstrate strong domain knowledge and communicate accurate information to customers

·         Meet all performance metrics on a regular basis

·          Maintain data confidentiality