Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
College Undergraduate
Last Active
May 8th, 2024 (11 days ago)
Member Since
February 9th, 2021
Profile Description
• Enthusiastic and Knowledgeable Customer Service Representative with proven track record of exceeding client expectations. Looking to implement exceptional communication, sales, technical and organizational skills as an AliExpress Customer Care Representative.
• Worked with company systems such as Live Support diligently completed all assigned tasks, working overtime as needed. Customer Service.
• Researched, calmed and rapidly resolved clients conflicts to prevent loss of business Sales.
• Consistently generated additional revenue through sales techniques.
• Managed chat flow with up to 4 consecutive chats in queue.
• Built customer loyalty by placing follow-up
• Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times.
• Provided accurate and appropriate information in response to customer inquiries.
• Demonstrated mastery of customer service chat script within specified time frames.
• Collected customers' feedback and made process changes to exceed customer satisfaction goals.
Top Skills
Office and Administration » Email Management
Accounting » Accounts Receivable » Collection
Experience: Less than 6 months
Other Skills
Human Resources
Real Estate » Appointment Setting
Office and Administration » Transcription
Office and Administration » Microsoft Excel
E-Commerce » Inventory Management » Quality Control
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Personal Assistant
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 118
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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