Kimberly

Customer Service Professional with 10+ Years of Experience | Client Support | Ca

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Overview

Looking for full-time work (9 hours/day)

at $4.99/hour ($1,080.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

February 9th, 2021

Profile Description

Hi, I’m Kimberly — a Customer Support and Case Management Specialist with 10+ years of experience supporting US-based clients in telecom, finance and travel and hospitality.

I’ve handled escalations and disputes for Airbnb, assisted credit card clients at Barclays, supported telecom customers for T-Mobile, and performed KYC compliance verification for Payoneer.

I am detail-oriented, calm under pressure, and fully remote-ready with a stable setup. I focus on fast resolution, clear communication, and protecting both client and company interests.

Let’s work together to improve your customer experience and retention.

Top Skills

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Real Estate » Appointment Setting

Office and Administration » Translation

Basic Information

Age: 45

Gender: Female

Website: Sign Up with Pro Account to View

Address: quezon city, NCR

Tests Taken: IQ
Score: 110: DISC
Dominance: 50
Influence: 11
Steadiness: 17
Compliance: 22: English
C1(Advanced)