Client Success Manager with AI Background

I have over two years of hands-on experience managing customer interactions, organizing tickets, and optimizing workflows using Freshdesk CRM, significantly improving customer satisfaction and support efficiency.

I've actively utilized AI tools including OpenAI, Claude, Gemini, and DeepSeek to create custom GPTs, build chatbots, and craft effective prompts to optimize workflows and improve productivity.

I have over 4 years of experience creating visually appealing graphics, social media content, presentations, and branded materials using Canva, consistently delivering designs that capture attention and boost audience engagement.

I've successfully built and managed automations, funnels, pipelines, and calendars within GoHighLevel, streamlining client processes and enhancing user engagement.

I've built integrations and workflows in Zapier, connecting various apps using custom webhooks and APIs to automate repetitive tasks and streamline processes

I've been using Make.com extensively for nearly a year, building customized workflows and advanced automations with webhooks, APIs, and integrations to optimize business processes and improve operational efficiency.

I've successfully created and managed email marketing campaigns using Encharge, focusing on crafting compelling content and automations that boosted audience engagement and conversions.

I have over 2 years of experience creating comprehensive documentation, knowledge bases, and detailed instructional guides, enabling seamless knowledge transfer and boosting user engagement and adoption.

I have over 2 years of solid experience using Google Suite (Docs, Sheets, Slides, Drive) to streamline workflows, enhance team collaboration, and effectively manage documentation and data for SaaS operations.