I started as a Recruitment Support Specialist, filtering and interviewing healthcare professionals in the US who would be qualified for a position in MAS Medical Staffing. I was then promoted as an Account Holder who was in charge of attending meetings with our clients onshore and sorting out challenges encountered by the accounts and agents we had. Then I worked as a Customer Care Representative and Data Quality Officer in a real estate company in Australia.
After these various BPO roles, I worked in a hospital for six (6) years as an administrative assistant, scheduling patients' appointment with their respective physician, answering queries, and assisting Obstetricians and Gynecologists with their documents, time cards, etc. I was also doing the department's communication letters and e-mailing these to the appropriate channels.
Recently, I worked as a Healthcare Virtual Assistant, scheduling patients online for an appointment with our therapists and prescribers, answering queries, etc. EHRs were used as well as google workspace.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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