My name is Moana. I am a hardworking and self-motivated assistant. I work with passion and honesty, goal-driven and works professionally. I am a skilled and effective customer service professional with running three years of experience. I have proven track record in resolving and reducing customer complaints and meeting customer service agreements as a customer service manager from my previous job. Well trained in dealing customer concerns, as well manage objection handlings by managing the complaints being endorsed. Acknowledging customer's concerns making them feel we are really genuine in assisting them with their queries. Highly trained in giving customers a good customer service experience.
I am also a passionate photo and video editor. I use Adobe software to create my artworks. Besides that, I am also knowledgeable with MS office, Shopify, Gorgias and Order Management System Tools.
I am available anytime. Feel free to contact me if you feel like that, I can be of help with you. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization.
Let me know if you need help, I'll be more than willing to assist you.
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