Kim

Customer Service Executive, SME, Back Office Support

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

February 3rd, 2021

Profile Description

Determined, highly organized, and goal-oriented Bachelor of Science in Management graduate from the University of the Philippines Visayas Tacloban College with 3 years of experience in the call center industry. Assisted customers with their transaction query via call and email for 5 months as a Customer Service Executive. Assisted the team manager with managerial tasks and queue management, and worked primarily as a subject matter expert in supporting the customer service executives as a Deputy Team Manager for 1 year. Supported the business with back-office tasks and as a subject matter expert to new executives while working as an Operations Executive for 1 year and 7 Upgrade to see actual infoeking to utilize my experience in the customer service industry, as well as my leadership, and customer relationship management skills to achieve the goals and objectives of the company.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
28
Gender
Male
Website
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Address
Tacloban City, Leyte
Tests Taken
IQ
Score:  125
DISC
Dominance: 50
Influence: 30
Steadiness: 7
Compliance: 13
English
B2(Upper Intermediate)
Uploaded ID
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