09e898040 0cdb4f 1d20d8

CSR, TSR, Appointment Setter and Cold Caller

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EXPECTED SALARY
Php 25,000.00/month
( $475 USD )
EDUCATIONAL ATTAINMENT
Bachelors Degree Graduate
AVAILABILITY
20 hrs/wk
( $5.50 USD/hr )
EXPERIENCE OVERVIEW
6 years as Customer Service and Technical Support Associate, 1 year in Appointment Setting and B2B & B2C Cold Calling
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Bacolod City, Negros Occidental
Tests Taken:
None
Last Active:
November 24th, 2022 (74 days ago)
Member Since:
February 2nd, 2021
SKILL SUMMARY

I provide an accurate, detailed, excellent and exceptional results for my clients.
I worked as a Customer Service Associate and Technical Representative for almost 6 years. Recently I worked as a cold caller, appointment setter and as an executive assistant.
I have excellent English written and verbal skills. I have great email-handling skills. I am a fast-learner and detail-oriented. I am tech-savvy. I am jack of all trades.
I can do:
- MS Office Tools (Word, Excel, PowerPoint)
- Data Entry
- Internet or Web Research
- Social Media Management (Facebook Pages)
- Email Communication
- Basic Photo Editing (Photoshop and Canva)
- Customer Service Support (Inbound and Outbound Call handling)
- Technical Support Representative
- CRM (Real Geeks, InfusionSoft, ProbateMoney, HubSpot)
- Appointment Setting
- B2B and B2 C Cold Calling
I worked with different BPO companies here in the Philippines and worked under an agency that offers home base jobs.
Let me know if you need my help. Feel free to message me.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Travel Planning
  • Speaking
  • Writing
  • Lead Generation
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

MedRisk PH - RemoteCustomer Advocate IOctober 2022 - Present NEW CITY CONTRACTING - RemoteEmail Marketing Management and Appointment SetterJanuary 2021 - March 2022 VIRTUAL BRIDGE PH - RemoteOutbound Sales Support/Appointment Setter - Cold CallerJune 2020 - January 2021 CONCENTRIX BACOLODTECHNICAL SUPPORT REPRESENTATIVEDecember 9, 2019 - June 10, 2019 IQOR - TALISAYCUSTOMER SERVICE REPRESENTATIVEJanuary 2018 - August 2018 CONVERGYS – BACOLODCUSTOMER SERVICE ASSOCIATEOCTOBER 2014 – JANUARY 6, 2018 TELETECH – BACOLODTECHNICAL SUPPORTSEPTEMBER 2012 – OCTOBER 2013 WEESAM EXPRESS - BACOLODTicketing and Check-in StaffOctober 2011 - March 2012
MCDONALD’S EAST BRANCHSERVICE CREWSEPTEMBER 2010 – MARCH 2011 SALTIMBOCA TOURIST INNKitchen Staff and Service CrewOctober 2009 - March 2010

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Sales Representative

Graphics & Multimedia
SKILL RATING
  • Photoshop

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

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