Anna

Account Manager | Customer Success | E-commerce Support | CRM & Sales Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $11.64/hour ($2,240.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 2nd, 2021

Profile Description

I am an experienced Account Manager and Customer Support Specialist with over 10 years of experience in sales, BPO, and client relationship management. I specialize in helping businesses grow by providing excellent customer service, managing client accounts, and supporting sales operations.

I have worked with international clients handling account management, order processing, lead generation, and customer support. I am experienced in using tools such as Shopify, Gorgias, Salesforce, Zoho CRM, HubSpot, Asana, Slack, and Google Workspace.

In my recent role with Sunday Golf, I managed customer accounts, handled support tickets, tracked orders using Shopify, and supported sales growth through upselling and cross-selling opportunities.

I am known for being reliable, detail-oriented, and easy to work with, and I always aim to provide the best experience for customers and clients.

I am currently looking for a long-term remote opportunity where I can contribute my experience in account management, customer success, e-commerce support, or sales support.

Top Skills

Marketing » Content Creation » Blogging

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Email Marketing

Marketing » Telemarketing

Marketing » Social Media Management » Instagram marketing

Marketing » Video Marketing

Marketing » Affiliate Marketing

SEO

Customer Support » Sales Support

Marketing » Craigslist Posting Marketing

Marketing » Direct Mail Marketing

Marketing » Classified Ads Marketing

Marketing » Mobile Marketing

SEO » Private Blog Network

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu

Tests Taken: IQ
Score: 125: DISC
Dominance: 29%
Influence: 9%
Steadiness: 40%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”