Leonaly

A+ Executive Virtual Assistant | Sales | Admin Support

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Overview

Looking for part-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

April 13th, 2024 (6 days ago)

Member Since

June 10th, 2014

Profile Description

I've been supporting businesses by providing exceptional Virtual Assistance, Admin Support, Cold calling, and total business development.

Companies I have worked with:

- OZ City Cleaners Pty Ltd
- TaskUs PH
- Teleperformance Philippines
- Focus Philippines

Let's go ahead and take some of these tasks off your back.

- Cold calling / Inside sales associate
- Email management and outreach
- LinkedIn messaging
- Assisting customers via email, chat, and inbound and outbound calls.
- Updating CRM, following up with leads, and Account Management.
- Running the business on a day-to-day basis from priority tasks to the fewer priority ones.
- Collaborating with the team in analyzing the business needs and strategizing solutions to address them to be aligned with the business goals.
- Working closely with the CEO to identify business needs and collaborate on solutions, communicating the goals across the team, setting expectations, and managing the team to ensure projects are implemented and goals are attained before the timeline.
- Resolving customer complaints by addressing the concerns through a solution-focused approach.
 
Tools that I am knowledgeable of:

- OctopusPro
- Servicem8
- Xero – I have background through training and slightly
using it to raise invoices, send quotes, and check payments that came in.
- Zoho CRM – adding leads, contacts, potentials, notes,
setting tasks, meetings, sending emails, converting to potentials.
- Zendesk – answering chats, checking ticket statuses,
and sending tickets.
- Softphones – Vonex, Talkdesk, Avaya, Amazon Connect
- Google Suite (drive, sheets, word, calendar)
- Project management and communication channels (Asana,
Slack, Skype, Whatsapp) - ? Lead Generation (Google
searches via maps, business listings, LinkedIn, Upgrade to see actual info, Upgrade to see actual info)
- Facebook Meta – running ads and campaigns and
analyzing insights, audience)
- Canva – graphic content creation
- Content Scheduling platform – Buffer, Hootsuite
 
Let’s chat.

I want to know more about how I can support you further.
Regards
Lee

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Considering myself a seasoned Customer Support handling all sorts of communications: Phones, emails, and chats. Regions I have serviced. ✅US ✅UK ✅Aus

Office and Administration

Experience: 1 - 2 years

I can do office management. -responding to emails -taking inbound calls -appointment setting -seeking business opportunities to increase revenue -running the business day/day out

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Google Sheets and Microsoft Excel had been with me for more than a decade. It is continuous learning.

Other Skills

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

I find joy to seek new business opportunities and partnerships for a client's business interest. I have been doing: ✅ Social media outreach (Facebook, LinkedIn) or using Apollo.io and Snov.io to connect to new clients ✅I do search via Google Maps for companies that we can partner with based on demands and capacities. I could call them or send an email outreach. I am a business owner myself who understands the importance of keeping existing clients warm and generating new business opportunities for the business.

Basic Information

Age
38
Gender
Female
Website
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Address
Tanza, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 48
Influence: 10
Steadiness: 33
Compliance: 10
English
C2(Advanced/Mastery)
Uploaded ID
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