Technical Support/ Customer Service/ Data entry/ Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor of Science in Psychology

Last Active

September 19th, 2024 (85 days ago)

Member Since

June 9th, 2014

Profile Description

Over 10 years of working in different Call Center Companies. I’ve worked with different accounts such as AT&T U-verse, AT&T ConnecTech, Netgear, T-mobile, and Telus. I was able to handle a team for almost 2 years and I am also a part of the escalation team. I handled different issues such as technical, billing, complicated/ complex issues, or just purely customer inquiries. I am good at customer service and I treat the business as if my own. I will ensure that each customer will receive the best customer service experience. I am willing to learn new things and I’m a fast learner.
• Excellent communication skills both written and verbal (Fluent in English)
• Online typing speed results: Can type as fast as 50 words per minute
• Knowledgeable about Network configuration, Desktop/Operating System Configuration
• Flexible and willing to work in different shifts
• Team player
• Email / Outlook configuration
• Can work under pressure and less supervision
•Always deliver give/deliver the best customer service
•Knowledgeable in the following software: Zendesk, CRM, Slack, Quickview, and Samson