Technical Support, Customer Service Representative

Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Associate Degree in Information Technology 

Last Active

May 11th, 2024 (5 days ago)

Member Since

January 31st, 2021

Profile Description

AMAZON FBA Wholesale Product Research - 1 Year.
Lead generation for 1 year.
Quality Assurance and checker for 9 years.
More than 3 years experience as Technical Support in Google Account. Handled multiple concurrency and multi-tasking, handles through live chats, incoming and outgoing calls, emails and back office. Also, handled the team as an assistant and team POC.
More than 2 years experience as Customer Service and Technical Support in T-Mobile Telco.
More than 2 years experience as a Universal Agent that handled account, services and Technical Support.
I’m assisting customers with their devices through chat, email or phone channel, depending on our service level needs.
Technically assist them how to navigate and work on their devices, provided excellent customer care Upgrade to see actual infoeck all possible options to be able to make it work. I also work as our team assistant, assisting my teammates and guiding them. I also create a report at the end of the shift to submit to our team lead. General Virtual Assistant experience, home based.