Ma

Customer Support & AR Specialist | Billing, Disputes & QA Experience

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 30th, 2026 (12 days ago)

Member Since

January 30th, 2021

Profile Description

Detail-oriented Customer Support and Accounts Receivable Specialist with experience handling high-volume inquiries, resolving billing and account-related concerns, and ensuring accurate and timely solutions.

Skilled in email, chat, and ticketing support, with hands-on experience using tools such as Zendesk, Slack, and SAP. Strong background in accounts receivable, collections, and reconciliation, with the ability to investigate discrepancies and follow through on outstanding issues.

Also experienced in Quality Assurance, reviewing customer interactions to maintain service standards and improve overall performance. Known for strong communication skills, problem-solving ability, and maintaining professionalism in fast-paced environments.

A fast learner who is reliable, organized, and committed to delivering excellent customer experience while supporting business operations.

Top Skills

Accounting

Real Estate » Appointment Setting

Office and Administration » Email Management

Other Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Affiliate Marketing

Marketing » Content Creation » Blogging

Marketing » Content Creation » eBook Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Translation

Marketing » LinkedIn Marketing

Basic Information

Age
30
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  135
DISC
Dominance: 26
Influence: 19
Steadiness: 25
Compliance: 30
English
B2(Upper Intermediate)
Government ID
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