Experienced Amazon Advertising Expert with Proven Success in Driving Sales and ROI
As an accomplished Amazon Advertising Specialist with a track record of delivering exceptional results, I have consistently demonstrated my expertise in maximizing conversions and optimizing Advertising Cost of Sale (ACOS) for a wide range of products. With a career spanning cutting-edge e-commerce platforms and dynamic roles, I have honed my skills in crafting winning advertising strategies that resonate with target audiences and generate substantial revenue growth.
SENIOR ADVERTISING SPECIALIST My Amazon Guy (MAG) | December 2022 – Present
In my current role at My Amazon Guy, I orchestrate comprehensive Amazon ad campaigns encompassing Sponsored Products, Brands, and Display. I leverage my adeptness in bid management, budget allocation, and insightful reporting to foster continuous improvement. Through meticulously structured campaigns and strategic keyword targeting, I have amplified search visibility and prominence, leading to notable increases in sales. My adaptability and keen competitive analysis have enabled me to swiftly adjust tactics and stay ahead of market
AMAZON PPC SPECIALIST Project
During my tenure at Project
In my role as a Senior E-commerce Associate and Technical Support Specialist at Concentrix Philippines, I consistently exceeded expectations, garnering accolades as a Sales and Customer Satisfaction (CSAT) expert. My role encompassed aiding customers in various capacities, from pre-sales inquiries to network troubleshooting and IoT device connections. Additionally, I facilitated Return Merchandise Authorizations (RMAs) and championed Netgear services, showcasing my commitment to holistic customer support.
As a Senior E-commerce Associate and Technical Support Expert, I consistently delivered top-tier service to customers seeking assistance with gaming equipment. My proficiency in resolving complex issues, handling escalations, and managing RMAs contributed to my remarkable QA scores and incentives. My unwavering dedication to customer satisfaction solidified my position as a trusted technical support resource.
AMAZON SELLER SUPPORT SME Concentrix PH | October 2016 – November 2019
In my role as an Amazon Seller Support Subject Matter Expert, I earned recognition as a top performer with a perfect attendance record. I provided comprehensive support to Amazon sellers, addressing multifaceted needs spanning account setup, optimization, inventory management, order fulfillment, account health, and marketing strategies. My exemplary problem-solving skills and seamless interdepartmental collaboration underscored my commitment to achieving resolutions and enhancing seller experiences.
With a proven history of cultivating revenue growth, optimizing campaigns, and fostering customer satisfaction across diverse e-commerce landscapes, I possess the seasoned expertise required to drive impactful results in Amazon Advertising. My robust background in strategic planning, meticulous execution, and mentorship set me apart as a valuable asset capable of delivering exceptional outcomes in the ever-evolving realm of Amazon Advertising.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara BrumfieldSEE MORE REAL RESULTS
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