With over 8 years of professional experience, I bring a strong background in real estate operations, client management, and process optimization. Since 2021, I’ve been working as a Virtual Assistant for real estate companies, handling roles such as Operations Manager, Transaction Coordinator, and Claims & Escalation Specialist for short-term rental (STR) businesses.
Before that, I spent 4 years as an Immigration Counselor for a UAE-based firm, helping clients through the end-to-end visa and documentation process. I also have 2 years of BPO experience in the Philippines, giving me solid communication, multitasking, and customer service skills.
I’m detail-oriented, tech-savvy, and dedicated to delivering efficient, high-quality support to help businesses run smoothly.
Experience: Less than 6 months
Operation Manager for Wholesaling / Fix and flip business in WV, including PA and OH market
Experience: 6 months - 1 year
Claims and escalation specialist for UK short term rental company
Experience: 6 months - 1 year
Operation Manager for Wholesaling / Fix and flip business in WV, including PA and OH market
Experience: 6 months - 1 year
Manage and list properties for Texas vacant lots
Experience: 1 - 2 years
Guest relation support for Airbnb. (direct)
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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