Kathleen

Tier 2 MSP Support

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Overview

Looking for full-time work (8 hours/day)

at $11.33/hour ($2,181.82/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

January 26th, 2021

Profile Description

Solarwinds
- Manage and monitor servers
- Resolving Server, Workstation, anti-virus and Windows services
issues.
- Server Administration and patching
- Setup windows agent for monitoring
- Attend to monitoring alerts (e.g. disk alerts, connectivity issues,
memory full etc.)
• VCloud/VMware troubleshooting
• Microsoft Azure
- Create and manage NSG rules
- Create and manage Virtual Network (VNETs)
- Creating Virtual Machines/Servers
- Setup Virtual Network Gateway
- Configure Virtual network/Subnet
- Configure Load Balancer and Traffic Manager
- Integrate Citrix Netscaler to storefront
- IP scheme/subnetting and planning.
- Server maintenance deployed in azure.
• Citrix Studio
- Monitoring for User traffic
- Use to check any network traffic/application crashing
• Citrix Director
- Creation of application shortcut
- Create/Manage permission
- Delivery Groups
• Citrix Netscaler
- Configure Citrix Netscaler Gateway
- Setup Citrix Load balancer
- Xenapp/Xen desktop configuration
• Active Directory
- Create and manage new users and group policy
- Delete User profile and Permissions.
- Setup mapped drive
• Experienced in AutoTask and ConnectWise, ServiceNow ticketing
• Managed office 365 administration.
• HCIT Tasks/App Maintenance
- Monthly Knowledge Base Updates for EMR Applications
- Jboss, DTS, App server’s maintenance

Basic Information

Age
34
Gender
Female
Website
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Address
LUCENA, QUEZON
Tests Taken
IQ
Score:  119
Government ID
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