Current Employment Status:
Hired Full Time on Oct 1, 2024
A senior-level professional, Lean Six Sigma Yellow Belt certified, equipped with leadership training and over two decades of verifiable success in operations management, customer service, logistics, project management, business development, account management, and strategic planning. Extensive experience and ability to utilize a wide range of transferable skills and knowledge to consistently exceed expectations, and dedicated to driving and improving operational excellence, including start-ups and small businesses.
Operations Leader with over 12 years of experience supporting C-level executives and managing remote cross-functional teams in fast-paced, high-growth environments. Proven expertise in executive support, project management, process optimization, and client relations across industries, including professional services, real estate, insurance, and digital marketing. Skilled in streamlining workflows, coordinating global operations, and handling sensitive matters with discretion. Adept at leveraging tools like Notion, Asana, Google Workspace, Hubspot,
Corporate Work Experience: 10 Years
Remote Work Experience: 13 Years
SOFT SKILLS:
Project Management
Operations Management
Account Management
Business Development
Onboarding-Offboarding
Customer Support
Customer Service
Social Media Management
Administrative Tasks
Process Creation
Outsourcing
Leadership
Communication Skills
Problem-solving and Conflict Resolution Skills
Organizational skills
Team Management
Forecasting
Time Management
PlanningStrategic
Decision-Making
SOP Creation and Implementation
Risk Management
Critical Thinking
Tracking and Monitoring
TECHNICAL SKILLS:
ClickUp
Podio
Trello
Asana
Notion
Bitrix24
Flowlu
Salesforce
Office 365
Google Workspace/GSuite
Hubspot
WordPress
Airtable
Canva
Hootsuite
LinkedIn Sales Navigator
OTHER TOOLS:
Slack
Zoom
Dropbox
Microsoft Teams
Google Meet
DocuSign
Front app
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