SMM l ADMIN TASK l CUSTOMER SERVICE

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

April 24th, 2024 (12 days ago)

Member Since

January 22nd, 2021

Profile Description

Virtual Assistant (SEO and DropShipping) Data Entry - January 2022 - Present Responsible for receiving customers' payments from online stores and sending them to coins, Binance, Bitcoins, etc. without any delays.
Responsible for entering data in Google Sheets and Online Panel.
Responsible for replying email customer’s concern and forwarding it to the responsible support team.
Responsible for providing order tracking numbers to the customers.

Virtual Assistant l Social Media Management - December 2021 - September 2022 Responsible for social media posting (Facebook, Instagram, and Google).
Responsible for providing replies to customers who leave reviews online.
Responsible for replying to customers through private messages.
Responsible for providing replies to customers who leave reviews on the Uber Eats application.
Responsible for updating data sheet.

Customer Service Representative - IBEX Global Inc. (AT&T and DirecTV) - October 2018 - December 2021 
Responsible for answering calls from customers from the US.
Responsible for providing excellent customer service.
Responsible for giving information about their services.
Responsible for providing basic troubleshooting for the issues that they experience on their services.
Responsible for providing resolutions quickly.

FOREIGN ENGLISH TEACHER - October 25, 2023 - Present - Tungmahamek School (Thung Wat Don, Sathon, Bangkok)
Taught subjects like English, Health and Physical Education, and Home Economics
Delivering engaging and effective lessons.
Create and administer examinations

Technical Education and Skills Development Authority
(TESDA) - Davao Oriental Provincial Office - Trainer / Technical Support Staff -
June 2022 - September 2023
Conduct and teach training skills program (Trainer)
Conduct training skills programs (Trainer)
Conduct community-based skills training programs (Trainer)
Responsible for imparting knowledge, information, and skills clearly and understandably.
Assist in Program Secretariat.
Assist in updating reports on special programs
Assist in the development of social marketing and advocacy campaign materials
Assist in the submission of monthly media engagement reports.