Roseleah

Customer Care specialist | Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree | BS Accountancy

Last Active

June 23rd, 2026 (yesterday)

Member Since

January 21st, 2021

Profile Description

I am a dedicated and results-driven Virtual Assistant with a strong background in customer service, administrative support, and client management. I help businesses streamline their daily operations by delivering efficient, accurate, and high-quality support while strictly adhering to processes and standards.

I am highly detail-oriented and skilled at analyzing, prioritizing, and resolving tasks or client concerns quickly and effectively. With excellent written and verbal communication skills, I ensure smooth coordination and a positive experience for both clients and tea ---------- mbers.

I bring strong organizational, interpersonal, and time management abilities, allowing me to thrive in fast-paced and multitasking environments. I am proficient in Microsoft Office applications, Canva, basic Photoshop, and Camtasia, and I quickly adapt to new tools and systems as needed.

Core Skills & Competencies:
• Customer Support/Service Skills
• Data Entry & Administrative Support
• Real Estate Assistance
• Social Media Management (including Facebook Ads)
• Client Management & Coordination
• Basic Accounting
• Photo & Video Editing
• Graphic Design (Canva)
• Strong Attention to Detail
• Excellent Time Management & Multitasking
• Fast Learner & Tech-Savvy

What sets me apart is my genuine passion for delivering excellent service, my commitment to client satisfaction, and my accountability in seeing every task through to completion. I take ownership of my work and consistently strive to exceed expectations.

I am eager to contribute to your business by providing reliable administrative and marketing support. I am confident in my ability to manage multiple tasks, meet deadlines, and deliver outstanding results.

Thank you for taking the time to view my profile. I look forward to working with you!

Top Skills

Customer Support

Experience: 2 - 5 years

With 2–5 years of experience in customer support, I have handled inquiries, resolved issues, and provided excellent service across chat, email, and phone channels. I am skilled in using CRM tools, managing escalations, and maintaining high customer satisfaction through clear communication, problem-solving, and efficient task handling.

Other Skills

Customer Support » Healthcare

Experience: 6 months - 1 year

With 6 months to 1 year of experience in healthcare support, I assist patients with inquiries, scheduling, and account concerns while ensuring confidentiality and accuracy. I handle Priority 1 cases and manage Results Inbox escalations, providing clear, empathetic communication and resolving issues efficiently using CRM and scheduling tools.