I have nearly 15 years of experience managing various catalog projects in the BPO industry, encompassing sales, customer support, and team management. Additionally, I spent more than 4 years working with a US-based private medical practice under ProStaff Agency as a patient coordinator. In that role, I managed the scheduling of monthly home health visits with physicians, assisted patients and pharmacists with medication refill requests, and followed up on home health and Durable Medical Equipment (DME) orders
I take pride in being a reliable and dedicated professional, committed to providing the support clients need to succeed in their business endeavors.
Special Skills:
Knowledge of FB ADS and Social Media ManagementBasic graphic design with CanvaCold CallingAppointment SchedulingHigh-Quality Customer Service SupportInbound Support SpecialistOutbound Support Specialist
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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