Jingle

CHAT SUPPORT/ CUSTOMER SERVICE

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 11th, 2026 (14 days ago)

Member Since

January 20th, 2021

Profile Description

Highly versatile Customer Experience, Chat Support, & Content Moderation Specialist with over five years of premier BPO experience managing high-volume omnichannel workflows, including real-time Zendesk chat, inbound calls, and emails. Possesses a unique dual background that blends empathetic, fast-paced digital customer care with front-line content moderation and platform safety enforcement for a major social media platform. Recognized for sharp, decisive judgment in applying strict community guidelines and successfully de-escalating complex customer disputes across all channels under intense pressure. A technologically agile and rapid learner, highly proficient in handling concurrent chat windows within the Zendesk platform, managing ticketing systems, and maintaining precise data entry workflows. Proven track record of consistently exceeding daily operational targets, maintaining superior quality scores, and driving elevated customer satisfaction.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Office and Administration » Travel Planning

Other Skills

Marketing » Content Creation » Blogging

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Marketing » Content Creation » eBook Writing

Marketing » Social Media Management » Instagram marketing

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Craigslist Posting Marketing

Marketing » Classified Ads Marketing

SEO » Private Blog Network

Basic Information

Age
54
Gender
Female
Website
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Address
CITY OF GENERAL TRIAS, CAVITE
Tests Taken
IQ
Score:  111
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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