Project Manager, Technical Support and Customer Service

Overview

Looking for full-time work (8 hours/day)

at $13.00/hour ($2,288.00/month)

Bachelors degree

Last Active

April 19th, 2024 (13 days ago)

Member Since

January 19th, 2021

Profile Description

I am a dedicated and results-driven professional with a strong background in project management and customer service. With over 7 years working in these fields, I have honed my skills and expertise across various roles and responsibilities.

As a Localization Project Manager, I've had the privilege of leading and executing localization projects, ensuring the seamless adaptation of content for global audiences. I managed projects with a keen eye for detail and a commitment to delivering high-quality results. My time and experience in project management have equipped me with the ability to juggle multiple tasks, meet deadlines, and collaborate effectively with cross-functional teams.

My career journey also includes several years at the call center industry, where I served as a Back Office Specialist, a Technical Support Specialist and Customer Service Representative. These roles equipped me with exceptional problem-solving abilities with a deep understanding of technical issues and honed my interpersonal and communication skills. This experience provided valuable insights into the importance of customer satisfaction and relationship-building.

My diverse experience has taught me the importance of adaptability, teamwork, and continuous learning. I am passionate about leveraging my skills to drive innovation and achieve excellence in every endeavor.