Thom
E-commerce Specialist with a Focus on Amazon Marketplace
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 22nd, 2024 (23 days ago)
Member Since
May 23rd, 2014
Profile Description
Amazon Seller Central (5 Years)
-Order Fulfillment: Proficient in managing end-to-end order fulfillment, ensuring prompt shipping and exceptional customer service.-Refunds: Skillful in processing refunds in compliance with Amazon's policies, ensuring customer satisfaction.-Feedback and Reviews: Expertise in enhancing seller feedback and product reviews through effective communication and issue resolution.-Customer Support: Diligent in addressing inquiries promptly, and maintaining high levels of customer satisfaction.-Seller Feedback: Experienced in monitoring and improving seller feedback for a positive reputation on Amazon.
Amazon Listing Optimization (5 Years)
-Image Optimization: Proficient in optimizing product images for better visibility and conversion rates.-Title and Bullet Points: Skilled in crafting compelling and informative product titles and bullet points.- A+ Content: Experienced in creating engaging A+ content to enhance product listings and customer engagement.-Amazon Storefront: Proficient in designing and managing Amazon storefronts for a branded shopping experience.-Keywords (Front and Backend): Expertise in strategic keyword placement for improved search ranking and visibility.-FAQs: Skillful in creating informative Frequently Asked Questions sections for informed purchase decisions.
Amazon PPC (3 Years)
-Keyword Research: Proficient in identifying high-performing keywords for ad campaigns.-Campaign Management and Optimization: Skilled in managing and optimizing PPC campaigns for maximum ROI and sales.-Sponsored Products: Experienced in creating and managing sponsored product campaigns for increased visibility.-Sponsored Brands: Proficient in designing and optimizing sponsored brand campaigns for brand awareness.-Product Display: Expertise in setting up and managing product display campaigns for precise targeting and increased conversions.
Day-to-Day Duties
1. Inventory Checkup: Regular monitoring and management of inventory levels to prevent stockouts and overstock situations.2. Listing Optimization: Continuous improvement of product listings to increase visibility and conversion rates.3. PPC Management: Strategic management and optimization of PPC campaigns to achieve advertising goals.4. Product Development: Collaboration on product development initiatives to expand the brand's product line.5. Outside Amazon Ads: Implementation of advertising strategies outside of Amazon to further promote the brand.6. Supplies: Management of sourcing and procurement of supplies required for smooth operations.7. Customer Support: Providing exceptional customer support to maintain high levels of customer satisfaction.
Top Skills
E-Commerce » Product Sourcing
Experience: 2 - 5 years
As a product sourcing personnel, sourcing products from China suppliers can be a challenging yet rewarding experience. Some of the highlights of this job include: 1. Access to a vast range of products: China is known as the "world's factory," and sourcing products from Chinese suppliers provides access to a diverse range of products at competitive prices. 2. Developing supplier relationships: Building relationships with suppliers in China can be a rewarding experience. Developing trust and understanding can lead to long-term partnerships and better pricing and quality control. 3. Negotiating better deals: Negotiating with suppliers is a crucial part of the job. Effective negotiation skills can lead to better pricing, faster delivery times, and improved quality control. 4. Managing logistics: As a product sourcing personnel, managing logistics is a critical aspect of the job. Ensuring that products are shipped on time and meet quality standards is essential for customer satisfaction. 5. Staying up-to-date with industry trends: Keeping up-to-date with the latest industry trends is necessary to ensure that the products sourced meet customer demands and stay ahead of the competition. Overall, being a product sourcing personnel and sourcing products from China suppliers can be a challenging yet rewarding experience that requires strong communication skills, effective negotiation skills, and a deep understanding of the industry.
Customer Support
Experience: 2 - 5 years
Working as a call center agent involves handling a high volume of incoming calls, assisting customers with their inquiries, and providing support to resolve their issues. It requires excellent communication skills, patience, and the ability to work under pressure. As a call center agent, you must be knowledgeable about the products and services offered by the company and have the ability to maintain a positive and professional demeanor while dealing with customers.
Customer Support » Ecommerce » Amazon
Experience: 5 - 10 years
My expertise includes listing optimization, creating A+ content, setting up and managing Amazon storefronts, PPC management, creating compelling product images, inventory management, product sourcing from China, and customer support.
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Maco, Davao de Oro
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 0
- Influence: 16
- Steadiness: 54
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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