Customer Service Representative - Canva VA - SMM - Virtual Assistant
With years of experience in customer care, technical support,retention, and as a Real-Time Escalation Supervisor in the BPOindustry, I excel in managing and resolving escalations. I gobeyond meeting targets to consistently exceed clientexpectations and drive positive outcomes.
Knowledgeable in designing and editing visually captivatingvideos using Canva and Capcut, creating dynamic content thatattracts attention and enhances user engagement. I also haveextensive experience in book and eBook formatting, ensuringcontent is both visually appealing and professionallypresented.
Additionally, I produce promotional videos, engaging writtencontent, and brand posters, including marketing posts, to helpbrands effectively connect with their audience and drive onlinesales. I go beyond meeting targets to consistently exceed clientexpectations and drive positive outcomes.
Experience: Less than 6 months
Experience: 1 - 2 years
Customer Service Representative with Sales
Experience: 1 - 2 years
Supports Customers over the phone by addressing their inquiries, resolving issues, and providing product or service information.
Experience: Less than 6 months
Monitoring, reviewing, and managing user-generated content on social platforms to ensure it complies with community guidelines.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
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