With over 10 years of experience in delivering customer service, I am a dedicated and adaptable professional who is ready to leverage my skills in aiding the transition to Amazon Product Research and Customer Support. I currently work as a Concierge at SetSchedule, a company that provides software solutions for real estate professionals, where I reach out to leads, answer inbound calls and
I have a strong foundation in comprehending customer demands, communicating effectively and promptly, resolving issues with efficiency and empathy, and building relationships with clients. In addition, I have developed expertise in conducting in-depth market research to identify high-demand products, assess competition, and implement effective strategies for product listings on the Amazon platform. I am proficient in data-driven decision-making, multitasking, and problem-solving in fast-paced environments. My background positions me as a valuable asset in navigating the challenges of product research and customer support on the Amazon platform.
I am passionate about delivering quality service and exceeding expectations. I am eager to learn new skills and technologies that can enhance my performance and contribute to the success of the organization. I am available to help. Contact me shortly so we can discuss your goals, challenges, and how my skills could benefit your company.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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