Ibrahim

Technical Support, Customer Success Specialist, Team Manager

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 27th, 2024 (12 days ago)

Member Since

January 14th, 2021

Profile Description

With nine years of experience in the dynamic BPO industry, I'm passionate about delivering exceptional customer service that leaves a lasting impact. From navigating complex inquiries to fostering positive relationships, I thrive in providing top-tier support.

Key Attributes:

• Professionalism: Committed to upholding the highest standards of professionalism in every interaction.
• Attentive Listener: Dedicated to understanding and addressing the unique needs of each customer.
• Patient and Polite: Approach every query with patience and a courteous demeanor.
• Resourceful Solutions: Find creative and effective solutions to challenges, ensuring customer satisfaction.
• Positive Attitude: Infuse optimism and positivity into every exchange, creating a welcoming atmosphere.
• Goal-oriented: Driven by achieving objectives and exceeding expectations.
• Technical Proficiency: Possess a strong technical acumen to navigate systems and processes seamlessly.
• Team Management: Experienced in effectively leading and managing a team of customer service specialists.
• Continuous Learning: Committed to ongoing growth and development, always eager to expand my skill set.

Let's connect to explore how I can contribute to your team's success with my blend of experience, dedication, and approachable demeanor.

Top Skills

Customer Support » Email Support

Experience: 10+ years

Customer Support » Chat Support

Experience: 10+ years

Customer Support » Technical Support

Experience: 10+ years

Other Skills

Customer Support » SaaS

Experience: 2 - 5 years

Basic Information

Age
32
Gender
Male
Website
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Address
caloocan, metro manila
Tests Taken
IQ
Score:  112
English
C2(Advanced/Mastery)
Uploaded ID
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