A PRO Customer Care Representative that has a big heart and committed to provide exceptional care service, that leads to your business success ? There's no job too small or too boring for me.
*Expert in Customer Service
*with over 5 years of experience
*Subject Matter Expert in Medical Billing over 6 months experience
*Expert in handling supervisor escalation calls and committed to provide a swift proficient resolution
OPERATING SYSTEM I AM PROFICIENT WITH:
*Microsoft Windows 10
*MS Office Word
*MS Office Power Point
*MS Office Excel
*Outlook
*Google Mail
*Google Drive
*Google Photo
*Canva
*Chat GPT
LIST OF SOFTWARE I HAVE USED IN THE PAST
*Avaya Call Management System (CMS)
*Web Dialer/Cisco
*Ring Central
*Citrix
*Epic Tool (EHR)
WORKPLACE VIDEO CONFERENCING PLAFORMS THAT I USE
*Zoom
*MS Teams
*Viber
*Whatsapp
*
*Telegram
HIGHLY CALIBRATED FOR PROVIDING THIS SERVICE
*Customer Service
*Medical Billing/Coding (ICD-9, CPT, HCPCS, Medicare, Medicaid, and Commercial Payers)
*Medical Claims/Authorization/Referral
*Accounts Receivable
*Appointment Setter
*Sales Associate
*Basic Technical Troubleshooting Support
*Chat Support
I am tech, savvy and can adapt quickly to a wide range of programs. I am also open to learning and using new tools.
Let's talk about how to make your life easier, Send me a message so I can land to your needs ASAP.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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