Ann

VA | Data Entry Specialist | SEO - Content Writing

95 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $2.40/hour ($264.00/month)

BS Computer Science

Last Active

April 23rd, 2024 (9 days ago)

Member Since

May 11th, 2014

Profile Description

My name is Upgrade to see actual info, most people call me Shelly. I love reading books and listening to music during my free time. I also love writing and drawing. I live in Caloocan City and have a Bachelor’s degree in Computer Science.

My first job was in a BPO company as a Technical Support Representative, I mostly assisted clients with their internet service and did the ticketing. I also worked in a shipping company and a bank as a loan officer, both I enjoyed immensely since they were challenging. I started working from home when my mother was diagnosed with cancer and I had to stay with her. When she passed away, I continued working from home because I found it more convenient and I got to take care of my family without the need to always interrupt my work. I’m not much for traveling and I usually plan my tour ahead of time. I’m a homebody and that’s why working from home is ideal to me. My first remote job was with Engage to Sell as a Chat Support and Lead Generator Specialist. We assisted clients interested in purchasing cars, motorcycles, boats, and sometimes planes. My second remote job was with Nextdoor as a Content Moderator. I was also assigned to their Fraud Department, where I usually checked for potential fraud or scams online to protect the clients from them. I love working for both because we don’t take calls unless we have teaUpgrade to see actual infoetings. It also encouraged me to be more attentive and detail-oriented, plus it enhanced my typing skills.

As an employee, I have a positive attitude and value integrity above else, which I believe are essential for being, not only as a Virtual Assistant, but as a decent person.

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Handling customers of various dealerships through chats and converting them into leads.

Customer Support » Technical Support

Experience: 2 - 5 years

Handles Internet related issues such as unable to connect, intermittent and slow connection problems with appropriate support boundaries.

Other Skills

Customer Support » Content Moderation/Management

Experience: 6 months - 1 year

Responsible in making sure all user-generated content on the platform is free of scams and illegal content and is not harmful to the user base.

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

Handling customers of various dealerships through chats and converting them into leads.

Basic Information

Age
41
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  141
DISC
Dominance: 33
Influence: 17
Steadiness: 24
Compliance: 26
English
B2(Upper Intermediate)
Uploaded ID
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