I am a Medical Virtual Assistant to a Nephrologist with more than 400 patients. My tasks include calling insurances, obtaining authorizations and referrals, updating client details in the system database/electronic health record, scheduling appointments, faxing documents, handling
I have worked also as a Medical Biller and as a Medical Virtual Assistant. My tasks include calling insurances, obtaining authorizations and referrals, scheduling appointments, faxing documents, responding to emails and chats, triaging, preparing labs and imaging results, answering incoming calls, and other administrative works.
I am very well trained in answering calls from providers and members regarding Eligibility, Benefits, Claims, Authorizations and Appeals, so I can definitely help you. I was one of the Subject Matter Expert who is liable in creating and sending manual letter requests or correspondence, medical billing and account receivables.
- Answer calls from providers regarding Eligibility, Benefits, Claims, and Appeals - Interpreting ERA's and claims denial to providers and providing information on how to assess it. - Sending claims adjustments back to queue - Subject Matter Expert for 4 years, working on aging claims. - Keying faxed documents, claims, medical records. WRS HEALTH (Medical Billing Specialist and Coding) 2018-2020 - Properly code services, procedures, diagnoses, and treatments up to creating claims itself. - Preparing and sending invoices or claims for payment. - Correcting rejected claims. - Tracking payments and following up with patients and insurance companies about outstanding bills. - Filing appeals and doing follow-up calls.
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