Gladys

EBay VA for 12 Yrs with 5 Yrs of Customer Service Representative

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Overview

Looking for full-time work (6 hours/day)

at $9.15/hour ($1,320.00/month)

Associates degree

Last Active

June 11th, 2026 (4 days ago)

Member Since

May 4th, 2014

Profile Description

I am a dedicated and hardworking virtual assistant with over 12 years of experience supporting online businesses. Throughout my career, I have worked with various eCommerce platforms, including eBay, Etsy, Poshmark, Shopify, Facebook Marketplace, and Facebook Shops.

My experience includes product research, product listing, order fulfillment, order management, handling cancellations, returns, refunds, disputes, and providing excellent customer service. I am comfortable communicating with customers, resolving issues, and ensuring a positive buying experience.

In addition to eCommerce, I have extensive experience in web research, data collection, and organizing information using Google Sheets and other productivity tools. I have worked on projects involving lead generation, customer outreach, and maintaining accurate records of names, addresses, phone numbers, email addresses, professions, and other business-related information.

I am detail-oriented, reliable, easy to work with, and able to follow instructions with minimal supervision. I am always willing to learn new skills and adapt to different systems and processes. My goal is to help businesses grow by providing efficient, accurate, and dependable support.

If you are looking for a long-term virtual assistant who is committed, trustworthy, and experienced in eCommerce operations and customer service, I would be happy to be part of your team.

Top Skills

E-Commerce » Ebay » Dropshipping

Experience: 5 - 10 years

Experienced eBay Virtual Assistant Highly skilled and detail-oriented Virtual Assistant with 8+ years of experience managing eBay accounts for numerous sellers. Proven track record of delivering exceptional results, ensuring seamless account operations, and providing top-notch customer service. Key Expertise: - eBay account management - Listing creation and optimization - Inventory management and order fulfillment - Customer service and support - Data entry and virtual assistance Dedicated, reliable, and passionate about e-commerce, I help businesses succeed on eBay. Let's connect and grow your online presence!

E-Commerce » Etsy

Experience: 2 - 5 years

Dedicated Etsy Virtual Assistant Highly organized and detail-focused Virtual Assistant with 3+ years of experience supporting Etsy sellers. Skilled in shop management, order fulfillment, and customer service, I help artisans and makers streamline their online business. Key Expertise: - Etsy shop management - Order fulfillment and shipping - Customer service and support - Listing optimization and creation - Inventory management Passionate about helping creative entrepreneurs succeed on Etsy, I provide personalized support and tailored solutions. Let's collaborate and grow your Etsy business!

Other Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Dedicated Customer Support Specialist Highly skilled and customer-focused support specialist with 2+ years of experience delivering exceptional service and resolving customer inquiries. Proven track record of providing timely, empathetic, and effective solutions. Key Expertise: - Customer service and support via email, and chat - Issue resolution and conflict management - Product knowledge and troubleshooting - Communication and interpersonal skills Committed to ensuring customer satisfaction and loyalty, I provide personalized support and strive to exceed expectations. Let's connect!

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: Baroy, Lanao del norte

Tests Taken: IQ
Score: 99: DISC
Dominance: 36
Influence: 34
Steadiness: 21
Compliance: 9: English
C1(Advanced)