Norfatah

Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

April 28th, 2024 (16 days ago)

Member Since

January 3rd, 2021

Profile Description

I have been employed with my current employer for over 5 years to date, wherein I had worked for 2 lines of business already. My first 3 years and 7 months was with Fraud Analyst Call Center, where we critically analyze patterns of credit card activities, interact with customers over the phone and dUpgrade to see actual info whether to clear an account or not after thorough research. I applied for a higher position and is currently working for Merchant Services where I was notice and is currently considered as one of the subject matter experts. As a Merchant Services Representative, we answer general to in-depth inquiries and concerns froUpgrade to see actual inforchants by reviewing and analyzing their account activities even down to a single penny. I also am skilled in troubleshooting company issued credit/debit point-of-sale machines to resolve transaction and/or communication issues. I can proudly say that during my stay with my current company, I got very little to none in terms of errors on both lines of business.
Prior to my current job, I also worked with a travel company where I served as a flight analyst for few months before i got transferred to sales.
I am also proficient in both Microsoft Office and PowerPoint applications.

Top Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

I've been working for a property management company for over a year already, mainly processing Housing Choice Voucher related applications and transactions. I also have been taking on side tasks for maintenance and unit turn.

Customer Support » Email Support

Experience: 1 - 2 years

I have been working with Columbus Metropolitan Housing Authority (CMHA) and property owners mainly via email, for a property management company.

Customer Support » Phone Support

Experience: 5 - 10 years

I have worked as phone support for over 8 years and only for 2 companies.

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Telemarketing

Design » Adobe » Photoshop

Customer Support » Technical Support

Customer Support » Sales Support

Office and Administration » Translation

Basic Information

Age
32
Gender
Male
Website
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Address
MANDAUE, CEBU
Tests Taken
IQ
Score:  121
DISC
Dominance: 18
Influence: 11
Steadiness: 31
Compliance: 40
English
C2(Advanced/Mastery)
Uploaded ID
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