Hi, I’m Regine Valenzuela, 22 years old from the Philippines. I’ve been working in the virtual assistance and customer support field for the past few years, building experience in both healthcare and client communication.
I have 3 years of experience as a chat support representative, handling customer concerns in real time, answering inquiries, and making sure issues are resolved smoothly and professionally even during busy shifts. This helped me build strong communication skills, patience, and the ability to multitask without losing focus.
I also have more than a year of experience as a Medical Virtual Assistant, where I assisted healthcare providers with patient coordination, appointment scheduling, basic admin tasks, and handling sensitive information with accuracy and care.
On top of that, I’ve worked for over a year using GoHighLevel, managing CRM tasks, handling leads, setting up workflows, and supporting chat and client communication systems to keep everything organized and responsive.
I’m easy to work with, quick to learn, and I make sure I get things done properly. I’m looking for a role where I can use my experience in chat support, medical VA tasks, and GoHighLevel to help a team stay organized and run things more efficiently.
Experience: 2 - 5 years
Skilled in handling real-time customer inquiries, resolving concerns efficiently, and maintaining clear and professional communication in fast-paced environments.
Experience: Less than 6 months
Provides organized and reliable support with admin and coordination tasks, helping streamline schedules, communications, and day-to-day operations, similar to handling chat support and medical VA tasks in an organized and detail-focused way.
Experience: 1 - 2 years
Experienced in supporting healthcare providers with patient coordination, appointment scheduling, basic administrative tasks, and handling sensitive information with accuracy and confidentiality.
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