Jannath
Quality Assurance Analyst / Customer Service Rep
Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($700.00/month)
Associate Degree
Last Active
December 11th, 2021 (868 days ago)
Member Since
December 21st, 2020
Profile Description
I am a passionate, enthusiastic, reliable, professional, hard working agent with 10 years of experience in customer support in various contact centers. My goal is to help businesses achieve their goals by providing excellent customer service to their customers/clients.
Below are some of my core skills as a Customer Service/Admin Support:
* Strong English Skills (Spoken and Written)
* Phone etiquette
*
* Chat support
* Billing, payments and disputes
* Customer satisfaction and retention
* Inbound sales/ upselling
I have excellent attention to details, communication skills and I can understand and follow instructions very well. I meet deadlines, and don't make promises I can't keep. I can work alone, with minimal supervision and also a team player.
Top Skills
Customer Support
Customer Support » Technical Support
Customer Support » Phone Support
Other Skills
Marketing » Content Creation » Proofreading
Customer Support » Email Support
Customer Support » Phone Support » English Speaking
Office and Administration » Personal Assistant
Marketing » Copywriting
Marketing » Content Creation » Creative Writing
E-Commerce » Inventory Management » Quality Control
Real Estate » Appointment Setting
Office and Administration » Translation
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Office and Administration » Email Management
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lipa City, Batangas
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 42
- Influence: 11
- Steadiness: 16
- Compliance: 31
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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