Ralaine

Virtual Assistant | Customer Support

Verified

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Overview

Looking for full-time work (8 hours/day)

at $5.92/hour ($1,120.00/month)

Bachelor Degree

Last Active

July 16th, 2025 (338 days ago)

Member Since

April 22nd, 2014

Profile Description

My goal is to make sure you succeed in your business, whether you are starting out or a seasoned seller, or looking to expand your business. My mission is to help product-based businesses achieve steady and sustainable growth.
You can take advantage of my excellent customer service skills, impeccable English communication ability to improve customer engagement, and workflow ---------- then on upselling the company's services. With the commitment to reaching role, aside from addressing account-related concerns of the customer and also working the Sales quota, I’ve developed a sales strategy that has helped my team and the company gain additional profit.

I strongly believe that I have the essential skills required to provide you with excellent VA services such as:

1. Product Research
2.Supplier Sourcing
3. Keyword Research
4. Promotion Software
5.Linking Creation & OptimizationInventory Management
6. Customer Service (voice & non-voice)
7. Amazon Sponsored Ads ( PPC )
8. Social Media Management
9. English Communication ( English Teaching )
10. Quality Assurance
11. Technical Support
12. Email handling
13. Data Entry
14. Make Daily Reports

Software and Applications
Helium 10, Jungle Scout, Kappa, Unicorn Smasher, Google Docs, Slacks,
Asana, Trello, Hootsuite, Google Suite, Buffer, Zoiper, Microsoft- Word, Excell, and Powerpoint, Skype, Zoom.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao

Tests Taken: IQ
Score: 125: DISC
Dominance: 26%
Influence: 9%
Steadiness: 37%
Compliance: 28%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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