I am Customer Service And Project Manager with 11 years of managment and adminitrative experience.
I handle the projects on the operations side, from assigning projects to translators and reviewing translated documents making sure of the quality and delivery on time. I also handle complaints related to the projects. Apart from this, I also supervise and conduct one on one coaching with other project managers as well as train new hires when needed.
I worked as a Customer Service Representative, Customer Service Manager, and Complaints Manager for a UK Telco Account.
I also worked as a Company Nurse which was my first job after college
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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