What I can do:
-
- Customer Service
- Order Processing
- Tracking Orders
- Spreadsheet Management
- Inventory Management
- Invoicing
- Live Chat Support
- Graphic Design (Basic)
- Social Media Management
- Content Creation
Software I use:
- Google Suite
- Microsoft Office
- Shopify
- Gorgias
- Canva
- Slack
- Photoshop
- Calendly
- Zendesk (I was able to use it short time)
Work Personality:
- Tech-savvy
- Efficient
- Can work under minimal supervision
- Goal setter and getter
- Can work better under pressure
- Hardworking
- Obsess with quality outputs
- Detail oriented
Experience: 5 - 10 years
I was a customer support for almost 6 years in a BPO setting with VXI Global as Tier 2 Tech Support for Att Uverse.
Experience: 2 - 5 years
I am a GVA for almost 5 years with two of my clients. One was for business management and the other was an e-comm based in Australia.
Experience: 1 - 2 years
My client provided the CRM and soft phone which auto dial the lead being put in the system. The supports were either to leave a message or talk to them aiming for a transfer or a hard yes for a success lead generated.
Experience: Less than 6 months
Spent 2 years with ecomm. Managing emails, answering to calls and chats, clearing the sales sheet and updating the CRM for orders and delivery.
Experience: 5 - 10 years
From 2015 up to present I am doing graphic designs for my friends and acquaintances aside from doing it as part of the tasks before.
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